All orders will be processed in 3-5 business days. If you have any questions or concerns please email us Xvthebrand@gmail.com.

For all tracking inquires you will receive a email providing a tracking number when our shipping carrier has received your order.

XV The Brand does not offer refunds under any circumstance. If you have any problems with your order please contact us via email Xvthebrand@gmail.com

XV The Brand does not offer exchanges if you have any questions please contact us via email Xvthebrand@gmail.com .

Yes we do offer expedited shipping! The shipping method is available at check out.

Yes XVTHEBRAND offers 100% virgin BrazilIan hair of the highest qualit.

With the proper care our extensions will last you 3 or more years

The amount of bundles you need depends On your desired look your trying to achieve. Usually 3 bundles for fullness but for extra fullest we recommend 4-5 bundles.

If you notice You’ve made an error after your order was placed please email or text us immediately. Once the order has been processed and shipper changes can no longer be made.